EHS adapter EPOS CEHS-AV 03

The EPOS CEHS-AV 03 is an EHS adapter cable that enables electronic hook switch (EHS) functionality between compatible Avaya phones and EPOS wireless headsets. Designed in a compact black housing, the CEHS-AV 03 provides a direct connection to support call control from the headset when used with Avaya EHS-compatible desk phones and supported EPOS headset series.

Advantages

The CEHS-AV 03 offers reliable EHS connectivity for hands-free call management, maintaining clear signal transmission and simple inline installation. Its form factor and build ensure compatibility with specified Avaya desk phones and EPOS IMPACT headsets, allowing users to answer, end and control calls from the headset without manual interaction with the phone.

Suitable for

• Office workers who use Avaya EHS-compatible desk phones
• Contact centre agents using EPOS IMPACT SDW 5000, DW, SD and D 10 headset series
• Environments requiring hands-free call handling and quick call control from a wireless headset

Key specifications

• Manufacturer: EPOS
• Model: CEHS-AV 03 (MPN: 1000740)
• EAN: 5714708005414
• Color: Black
• Compatibility: Avaya EHS-compatible phones; EPOS IMPACT SDW 5000, DW, SD and D 10 headset series (check compatibility guide for details)

How to use

Connect the CEHS-AV 03 adapter between the Avaya desk phone and the headset base or headset according to the phone and headset manufacturer instructions. After connection, configure the phone’s EHS settings if required and verify headset call control functions—answer, end and mute—from the headset. Refer to the compatibility guide and device manuals for exact wiring and setup steps.

Recommendations

Use the CEHS-AV 03 only with listed Avaya EHS-compatible phones and supported EPOS headset series. Consult the headset compatibility guide and the phone’s documentation before installation to ensure correct connection and optimal call control functionality.